Shipping policy

Delivery Times & Costs

We currently only offer UK shipping, and we are working on offering international shipping soon. All orders are processed within one working day. Once dispatched, you’ll receive a confirmation email with tracking details.

UK Shipping

• Standard Delivery (3–5 working days) – £3.50
• Express Delivery (1–2 working days) – £5
• Complimentary Shipping – Available on orders £200 and over

International Shipping

• We are currently not shipping internationally, but hope to be soon. In the meantime, please email us at hello@aefenlondon.com if you are outside of the UK and would like to purchase an item.

Missing or Delayed Orders

If your order hasn’t arrived within the expected timeframe, please contact us at hello@aefenlondon.com, and we will be happy to assist.

Returns & Exchanges

Please refer to our Returns Policy for details on returns and exchanges.